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Final Cut Pro unable to open files: Fix [message #539]

Sat, 25 October 2008 18:18

robertmonaghan

Messages: 470
Registered: September 2006
Location: Santa Barbara, California

Senior Member

*Finally*

I have discovered the reason why some Cine files will open, and others will not, in Final Cut Pro.

It turns out that there is a set of "Extended" permissions that are added to a Cine file by the PC or the Mac. Sometimes these permissions get corrupt or set incorrectly, causing Final Cut Pro to not open the files.

To strip these permissions, open a Terminal, and find the directory with your files.
Then run the following command:

xattr -d com.apple.FinderInfo <your cine file name>

This will remove the extended permissions.

Bob.

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Re: Final Cut Pro unable to open files: Fix [message #670 is a reply to message #539 ]

Thu, 26 February 2009 10:24

scottaettin

Messages: 18
Registered: February 2009
Location: New York

Junior Member

In order to run the UNIX command in the Terminal window to fix permissions on a directory full of CINE files, how would you do that?

Would it be xattr -d com.apple.FinderInfof*.cine whereby the * is recursive?

I noticed that I cannot change a single file when I put a space between the command and the file name:

xattr -d com.apple.FinderInfo f24.cine

Is that correct?

Many thanks.

Scott Cool

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Re: Final Cut Pro unable to open files: Fix [message #671 is a reply to message #670 ]

Thu, 26 February 2009 10:32

robertmonaghan

Messages: 470
Registered: September 2006
Location: Santa Barbara, California

Senior Member

Hi Scott,

Some knowledge of Unix is required for this fix.
While I can't provide a course in learning unix, here are a few tips.

- change the directory, so that you are in the same directory before issuing the 'xattr' command. (You do this with the "cd" command, first)

- the '*' is a wildcard. So by using "*.cine" you would be asking for all of the files with a ".cine" extenson.

bob.

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Re: Final Cut Pro unable to open files: Fix [message #672 is a reply to message #671 ]

Thu, 26 February 2009 10:34

scottaettin

Messages: 18
Registered: February 2009
Location: New York

Junior Member

Bob,

Thank you.

I do have pretty good tourist unix chops and can drive via cd ../ and check listings via ls -al

I can drive right to the directory where the CINE files reside and then issue your command on a single file.

Just trying to remember the way to do it recursively.

Scott

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Re: Final Cut Pro unable to open files: Fix [message #673 is a reply to message #671 ]

Thu, 26 February 2009 10:35

robertmonaghan

Messages: 470
Registered: September 2006
Location: Santa Barbara, California

Senior Member

One more thing,

this command is only available under MacOSX 10.5.

Attached is a similar tool for MacOSX 10.4. The command to delete the extended attributes using this tool is:

xattr --delete com.apple.FinderInfo *.cine

bob..

Attachment: xattr_for_10.4.dmg
(Size: 60.81KB, Downloaded 209 time(s))

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Re: Final Cut Pro unable to open files: Fix [message #755 is a reply to message #539 ]

Mon, 22 June 2009 15:23

ricardo

Messages: 2
Registered: June 2009

Junior Member

Can someone please explain the Terminal process more clearly (new to using Terminal) . I am experiencing same problem. I can view the cine files in Quicktime but cannot view anything in Final Cut Studio 2. It imports and when i double click it to view its just black. No image. Then says error 44 or something. I am away from my desk but if anyone has a solution a reply is greatly appreciated.

Thanks.

[Updated on: Mon, 22 June 2009 15:26]

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Re: Final Cut Pro unable to open files: Fix [message #756 is a reply to message #755 ]

Tue, 23 June 2009 10:48

robertmonaghan

Messages: 470
Registered: September 2006
Location: Santa Barbara, California

Senior Member

You will need to learn this on your own.
Learning Unix is a huge topic.

Sorry.

bob.

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Re: Final Cut Pro unable to open files: Fix [message #757 is a reply to message #756 ]

Tue, 23 June 2009 10:52

ricardo

Messages: 2
Registered: June 2009

Junior Member

But why doesn't this 900 dollar plug in just work upon installation? I have to learn Terminal as well? The real question is how to apply the command to ALL the clips. I have about 80 clips and need to get this stuff into Final Cut. Should I just call Glue Tools support?

Thanks.

[Updated on: Tue, 23 June 2009 10:56]

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Re: Final Cut Pro unable to open files: Fix [message #758 is a reply to message #757 ]

Tue, 23 June 2009 11:04

robertmonaghan

Messages: 470
Registered: September 2006
Location: Santa Barbara, California

Senior Member

The problem isn't with our software. It is a known bug with Final Cut Pro.
There is nothing we can do about it.

We have posted the necessary fix, in the messages above. You need to have some unix knowledge in order to perform the fix so that Final Cut Pro will work.

Until Apple provides a fix for Final Cut Pro, you need to do these steps.

If there is a bug or defect with our software, we will certainly fix it free of charge. But the price of the software doesn't include free unix training.

I would suggest doing a Google search for some Howto's or Guides on using the unix shell. The basics are pretty simple. With a bit of reading, you should be able to learn enough to run the commands provided.

bob.

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Re: Final Cut Pro unable to open files: Fix [message #763 is a reply to message #539 ]

Thu, 02 July 2009 10:45

fold7

Messages: 2
Registered: July 2009

Junior Member

thanks Bob,

I used the fcp command for 10.4 you have up here by downloading your dmg and after double clicking it it said command executed but still i cannot watch and CIN files in fcp or QT.

Im running powerpc g4, 1.3ghz, osx10.4.11on final cut 5.
thanks again for any help.
j

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Re: Final Cut Pro unable to open files: Fix [message #764 is a reply to message #763 ]

Thu, 02 July 2009 11:08

robertmonaghan

Messages: 470
Registered: September 2006
Location: Santa Barbara, California

Senior Member

Please read the instructions in this thread.
Only by following the posted instructions can you fix the problem you are experiencing.

bob.

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