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ISSUES WITH GLUE TOOLS [message #876] Mon, 09 November 2009 12:21 Go to next message
EBEN  is currently offline EBEN  United States
Messages: 1
Registered: November 2009
Junior Member
I'm working on a new install, purchased last week of Glue Tools and as of yet the only thing that seems to be working is the ability to play back a DPX sequence in FCP and QT. Here are my specs:

INTEL 2 x 2.8 Quad Core
OS 10.5.8
4 Gigs Ram
Quick Time 7.6.4
FCP 6.0.6
AJA KONA 3 - BRAND NEW INSTALLED LAST WEEK


Here are my issues:

1) My DPX files are coming from rendered clips, this is a CGI animation feature so unlike live action we don't have a large master clip to reference to. Meaning we don't work with handles. When I import into FCP the media Start timecode have numbers on them, not sure why, we would expect that each clip would start at 0:00:00:00. This may be an issue with the CGI people but nevertheless when I select Override TC in the import window NOTHING happens. What is this option for, I was guessing that it would reset the start timecode to 0:00:00:00? I also played with the various Header options and Metadata settings and the results appeared to be the same no matter what I selected. For example: one clip's media start timecode is 0:00:10:00 and ends at 0:00:15:00 but again these files didn't come off of a tape so we would like it to read 0:00:00:00 media start and 0:00:05:00 for media end. The reason we need this is that the colorist requires an EDL and if we leave it the way it is the numbers don't relate to anything.

I've attached the EDL so that you can see what I'm talking about. You can open this with Text Edit.

2) To solve issue 1) we decided to load the DPX files into a sequence and then export the sequence as a new DPX Seq. This didn't work as two issue occurred:

a) When exporting a DXP sequence we seemed to get different results one time it didn't seem to export all of the frames. We occasionally got an error in which the export process stopped and the message read that this file was open and being used by this or another program. When we loaded the remaining DPX files back into FCP we could only view the first frame and the remaining were black.

b) We reduced the sequence down to a single clip and this seemed to complete the export process but when we loaded back into FCP or play in QT the movie jumps, whereas the original DPX clip plays fine both in FCP and QT. Here's were it gets weird the original DPX clip in QT show a higher data rate than the exported DPX out of FCP yet the original DPX with higher data rate plays fine the exported lower data rate DPX skips jumps and freezes.

To recap the override TC doesn't seem to do anything. Exporting DPX sequences either creates incomplete clips or clips where only the first frame has an image, rest of frames are black or when sequence is reduced to one clip the resulting DPX skips and jumps.

I've looked at the forum to find a solution and it seems like there are quite a number of issues but none seem to be like what I'm experiencing. I tried reinstalling Glue Tools and even tested this on another workstation with the demo version of GT but with the same results.

Also, never seemed to get the spotlight feature to view Metadata to work. I got Info on several DPX files and I don't see any additional info showing. I looked under Quickview, nothing. I typed the file name into Spotlight to search for it, nothing. Where exactly is the metadata supposed to show up?

I'm not sure where to go from here so any help you can give me with this would be appreciated.

Thanks

Re: ISSUES WITH GLUE TOOLS [message #877 is a reply to message #876 ] Mon, 09 November 2009 19:30 Go to previous message
robertmonaghan  is currently offline robertmonaghan  United States
Messages: 473
Registered: September 2006
Location: Santa Barbara, California
Senior Member
Hi Dieter,

A couple of notes:
Spotlight:
This is hit and miss depending upon the version of MacOSX and how the system is set up.
It is hard to say where the problem is, but here is a suggestion or two.
- Use the Terminal to force a re-index of the DPX files. (mdimport -d2 /Path/To/Your/DPX/Files) / Reboot to let the index take effect.
- Check to see that your volume can be indexed by Spotlight. In some cases the volume is prevented from indexing files.
- Re-install CineonDPX after manually removing the files:
http://www.gluetools.com/FUDforum2/index.php?t=rview&th= 139&rid=0

TimeCode:
CGI based DPX files tend to be badly written. The companies that write the software are typically very careless about the contents of the DPX headers. I would have to look at the file header to see what is there. The values that you are seeing may very well be "garbage" data buried in the header. Again, it is hard to know for sure.

The "Override DPX File TC" looks as though it isn't responding. I will look into it. In the meantime, try renumbering your DPX sequences starting from 0000, and turn on "Timecode from frame number" in system preferences.

Thanks for the bug report.

bob
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